To update your name on your accounts, please visit any of our branches. You’ll need to provide two forms of identification—one from List A and one from List B:

List A (Proof of Name Change):

1. Certified marriage certificate
2. Certified divorce decree
3. Certified court order
4. Updated Social Security card with your new name

List B (Current Identification):

1. Valid, unexpired U.S. passport with your new name
2. Valid, unexpired state or military ID or driver’s license with your new name

You may also need to complete new signature cards to finalize the change. If you prefer, you can fax copies of the required documents along with a detailed, signed request. For our fax number, please visit our Contact Us page.

We no longer send coupon books for auto loans. Instead, you'll receive a monthly billing statement. If you need to make a payment before receiving your statement, you have a few options:

1. Make a payment within Digital Banking.
2. Make a one-time guest payment using an external bank account or a a debit card.
3. Visit any of our branches.
4. Mail your payment to the address provided on your closing documents: 

Landmark Credit Union
PO Box 510910
New Berlin, WI 53151-0910

Remember to include your loan account number on the check memo section. You can find your account number in the vehicle loan welcome letter you received in the mail.