Results for "how do i sign up for edocuments"

  • FAQ

    How do I find my account number?

    Here are the different ways to find your Landmark account number:

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Click on an account from your dashboard or locate "Accounts" in the top navigation and then select "Account Details."
    • Once you are in an account, you will see the last four digits of your account number underneath the account name.
    • Click the eye icon to reveal your full account number.
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap on an account from your dashboard.
    • Once you are in an account, click the "Show details" button in the upper-right corner.
    • Tap the eye icon to reveal your full account number.

    Option 3: On Your Paper Statement (eDocuments or mailed)
    Your account numbers are listed on your monthly/quarterly member statements.

    Option 4: Landmark Loan Billing Notice
    Your account number is listed on your billing notices.

    Option 5: Printed Checks
    • Refer to the numbers across the bottom of the check.
    • From left to right, locate the routing number, 275079714.
    • Your account number will be the next set of digits to the right of the routing number.
  • FAQ

    I signed up for electronic delivery. Why am I still getting notices in the mail?

    You can verify that your email address for eDocuments (digital statements) is current within Digital Banking using the following steps:

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Select your profile image in the upper-right corner.
    • Select "Settings."
    • Select "Contact."
    • If needed, click the pencil icon next to your email, update it, and click "Save Changes."
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap on your profile image in the upper-right corner.
    • Tap "Settings."
    • Tap "Contact."
    • If needed, tap your email, update it, and tap "Save Email."
    If you are still receiving paper notices even though your email address is current in Digital Banking, contact us.
  • FAQ

    How do I set up Two-Factor Authentication in Digital Banking?

    Digital Banking - Two-Factor Authentication Steps

    To set up Two-Factor Authentication in Digital Banking follow these steps:
    • Log into Digital Banking.
    • Click on your profile image in the upper-right corner.
    • Click "Settings."
    • Click the "Security" tab.
    • Under the "Two-Factor Authentication," click to toggle "ON" this feature which will require two-factor authentication each time you log into Digital Banking.
    • Once the Two-Factor Authentication toggle "ON" option is complete, you will be taken to a verification webpage. This verification webpage will request you to enter your phone number and then request a code be sent to your phone via SMS or 2FA (Two-Factor Authentication).
    • Click "Send Code."
    • Check your SMS (text) messages or Two-Factor-Authentication app to verify you received the "One-Time Passcode" was sent to your phone.
    • Enter the "One-Time Passcode" code and click "Verify."
  • FAQ

    I forgot to log out of Digital Banking. How do I do that now?

    Once you close your browser, your Digital Banking session will be complete. For security reasons, your Digital Banking session will automatically timeout after a period of inactivity.
  • Content Page

    Youth Accounts

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