There are several ways to update your address:

Option 1: Through Digital Banking

• Log into Digital Banking.
• Select your profile image in the upper-right corner.
• Select "Settings."
• Select "Contact."
• If needed, select the pencil icon next to your address, update it, and select "Save Changes."

Option 2: Through the Mobile App

• Log into the Landmark app on your phone.
• Tap your profile image in the upper-right corner.
• Tap "Settings."
• Tap "Contact."
• If needed, tap your address, update it, and tap "Save Email."

Option 3: Visit a Branch
Visit one of our branches to complete a change of information form

Option 4: Send a Fax
Send a signed, written request via fax to our Help Desk at 262-799-4580.

Option 5: Mail Your Request
Mail a signed written request to:

Landmark Credit Union
Attn: Help Desk
P.O. Box 510870
New Berlin, WI 53151-0870

You can update your phone number in Digital Banking or our mobile app.

Option 1: Through Digital Banking

• Log in to Digital Banking.
• Hover over the "Settings & Support" menu.
• Click "Settings."
• Click the "Contact" tab.
• In the phone numbers section, click the pencil icon next to the phone number you want to update.
• Enter your phone number.
• Click the "Save Changes" button.

Option 2: Through the Mobile App

• Log into the Landmark app on your phone.
• Tap the "More" icon in the bottom navigation.
• Tap "Settings."
• Tap "Contact."
• Tap the phone number you want to update within the 'Phone Numbers" section.
• Enter your phone number and tap the "Save Phone" button.

If you are locked out of your Digital Banking account, please contact us.

To cancel a recurring loan payment made within Digital Banking, follow these steps:

Option 1: Through Digital Banking

• Log into Digital Banking.
• Locate "Move Money" in the top navigation.
• Select "Loan Pay" from the dropdown menu.
• Under "Scheduled loan payments," locate your pending recurring payment.
• Click "Cancel" and then "Cancel Series" to the right of the transfer and confirm.

Option 2: Through the Mobile App

• Log into the Landmark app on your phone.
• Tap "More" in the bottom navigation, and then "Loan Pay."
• Under "Scheduled loan payments," locate your pending recurring payment.
• Click "Cancel" and then "Cancel Series" to the right of the transfer and confirm.

You have multiple options for paying your vehicle loan payment:

1. Digital Banking: Access your account through Digital Banking to make a payment.
2. One-time Guest Payment: Make a one-time guest payment using an external bank account or a a debit card.
3. Branch Visit: Visit any of our branches to make your payment.
4. Mail Payment: Mail your payment to: Landmark Credit Union P.O. Box 510910 New Berlin, WI 53151-0910
   • Please write your loan account number in the memo section of your check so we know where the payment needs to be posted. Your loan account number can be found in the vehicle loan welcome letter that was mailed to you.

There are four ways to activate your Landmark credit card. Choose the option below and follow the steps that work best for you.

Option 1: Through Card Management in Digital Banking

• Log into Digital Banking.
• Locate "Card Management" in the top navigation.
• Select "Manage Cards."
• Select "Activate Card."
• Enter the card expiration date and security code.
• Select "Activate."

Option 2: Through Card Management in the Mobile App

• Log into the Landmark app on your phone.
• Tap "Manage Cards" in the bottom navigation.
• Tap "Activate Card."
• Enter the card expiration date and security code.
• Tap "Activate."

Note: ATM cards are not able to be activated under Card Management in Digital Banking.

Option 3: Call the 800 Number on the Sticker Attached to the Physical Card

Option 4: By Phone During Business Hours

• Call 262-796-4500.
• Select 3 for credit cards, ATM cards or debit cards.
• Select 1 for credit cards. 
• Select 1 to activate your credit card.