A credit card is an extension of credit. When using a credit card, you are using borrowed money which you agree to pay back. Purchases you make using a credit card are subject to applicable finance charges and credit balance limits. When using a debit card, you are using your own money. Transactions are posted directly to your checking account and subject to the available balance in your checking account and daily dollar amount and transaction amount limits set by your financial institution.

Replace Your Card at a Branch

If you need to replace your debit or credit card (Cash Back and Rewards Credit Cards only), you can get a same-day replacement at any Landmark branch.

Replace Your Card by Phone

Debit Card

Contact our Member Experience Center to request a replacement debit card. 

Credit Card

You can contact our Credit Card Department during our regular business hours (8:30 a.m.-5:30 p.m. Monday through Friday) to request a replacement card. It generally takes 7-10 business days to receive a replacement card in the mail.

Report and Replace a Lost or Stolen Card

If your card has been lost or stolen, please call us immediately using the appropriate number below.

• Signature Cash Back Credit Card: 855-340-8778
• Rewards and Other Credit Cards: 866-952-8199
• Debit Card or ATM Card: 877-805-2414

HELOC payments cannot be deferred. If you have any questions regarding this, please contact us.