Your Role - Protecting Your Information

There are a variety of ways you can take action to protect your information from identity theft or fraud.

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Steps you can take:

  • Operating System Updates
  • Security Software Updates
  • Up-to-date Certified Browsers
  • Safe Online Habits
  • Secure Usernames and Passwords
  • Proper Logoff
  • Risk Mitigation


Operating System Updates

Make sure to keep your operating system up-to-date by checking for updates regularly. This ensures you have the most updated security patches to keep you protected.

Up-to-date Certified Browser

Similar to updating your operating system and security software, your browsers need to be updated as well. Most common browsers will automatically prompt you when updates are needed. Be sure to update regularly to avoid security threats.  See our Help page for a list of supported and certified browsers or to test your browser compatibility.

Secure Usernames and Passwords

Usernames and passwords should always be strong and secure meaning they are not easily identified by anyone other than you. The best password is an undetectable one. Never use birth dates, first names, pet names, addresses, phone numbers, or Social Security numbers. Use a combination of letters, numbers and symbols. Be sure to change your passwords regularly. Don’t write down your passwords and try not to use the same password for every service you use online.

Risk Mitigation

It is recommended that businesses conduct a periodic fraud risk assessment and controls evaluation.

Security Software Updates

When you get notices from software vendors to update your software, do it. Your name and email address may be all it takes for a hacker to slip through a security hole into your system. And, it almost goes without saying, you should be protected by Internet security software, and always keep it up to date. Purchase a reputable brand of Anti-Virus and be aware of fake anti-virus, offered for “free.”

Safe Online Habits

Remember to be selective about where you surf. Never choose "Remember My Password" for online banking or transactional sites such as online shopping. Whenever possible, work on a computer you trust instead of a public computer. Avoid clicking on ads. Beware of "shoulder surfing," which is when people in public places look over your shoulder to obtain sensitive information.

Proper Logoff

Always sign off or logout from your online banking session or any other Web site that you’ve logged into using a user ID and password. When a computer is not in use, it should be shut down or disconnected from the Internet. If you are not using your computer, lock it to avoid unauthorized user access.